Passenger information

  • Ferry sailing time is approximately 20 hours 
  • Passengers are advised to check departure times 24 hours before sailing
  • Passenger check-in in Zeebrugge is open from 14h30 until 17h00 (local time). 
  • Passenger check-in in Rosyth is open from 14h00 until 16h00 (local time).
  • Check-in desks will close 1 hour before the departure of the ship. Passengers who arrive after this time will not be permitted to board the ship and will forfeit their ticket - no refund or free transfer will apply.
  • All passengers must produce identification in the form of a valid passport or valid photographic EU national identity card at the Norfolkline check-in.
  • Passengers with any special needs or requirements are advised to call the Norfolkline call centre in advance of travel to ensure that appropriate arrangements are made.

 

Rosyth

Norfolkline operate from the Norfolkline terminal to Zeebrugge
Dew Way, Rosyth, Fife, [KY11 2XP] Scotland

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Public transport information for Rosyth – click here

Zeebrugge

Norfolkline operate from the Norfolkline terminal to Rosyth
Zeebrugge, Doverlaan 7, [8380] Belgium

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If you have any queries regarding making a booking on this route please contact our call centre on 0844 4990 007 (UK) or +44 208 127 8303 (Continental Europe), or email pdepartment@norfolkline.com

Cancellation Policy

Period of time prior to departure Cancellation Charge
Up to 8 weeks prior to departure Zero
8 to 4 weeks prior to departure 25% of the total fare
4 to 2 weeks prior to departure 50% of the total fare
Less than 2 weeks prior to departure 100% of the total fare